Contact with an expert

    Frequently asked questions

    What delivery options are available for overseas customers?

    International customers can choose between:

    • Direct delivery to their business or home address
    • Pickup from one of our overseas storage locations

    This flexibility allows clients to select the most convenient and cost-effective option for their region.

    Can I visit your overseas storage facilities?

    Our overseas storage facilities are designed for logistics, dispatch, and scheduled pickups only.

    Please note:

    • Visits are available strictly by appointment
    • Pickup is available after order confirmation
    • Storage locations are not public showrooms or retail stores

    All manufacturing and customization work is completed exclusively at our Qingdao production facility.

    What shipping methods do you offer?

    We currently provide two international shipping options:

    • Air freight — ideal for faster delivery
    • Sea freight — recommended for larger units and lower shipping costs

    Our team helps recommend the best option based on your budget, location, and delivery timeframe.

    How much does international shipping cost?

    Shipping costs depend on several factors including:

    • Trailer size and weight
    • Delivery destination
    • Shipping method selected

    Most international deliveries range between $500 USD and $1800 USD.

    Before shipment, we provide a clear shipping quotation based on your order details and preferred delivery arrangement.

    Do you provide door-to-door shipping?

    Yes. We offer door-to-door delivery services (DDP) for many countries, including customs clearance and import taxes where applicable.

    We also support CIF shipping arrangements for clients who prefer handling local delivery independently.

    How long does production and delivery take?

    Production typically takes between 2–10 days depending on the trailer model and customization requirements.

    Estimated shipping times:

    • Air freight: approximately 3–5 days
    • Sea freight: approximately 15–30 days

    Delivery timelines may vary depending on destination country, customs processing, and shipping method selected.